1. Acceptance of Terms

By accessing or using our website (URGPU), you agree to comply with and be bound by these Terms & Conditions. If you do not agree, you should not use our website or make any purchases.

2. General Use

• You must be at least 18 years old or have parental consent to use this website.
• You agree to provide accurate, current, and complete information when creating an account or making a purchase.
• You are responsible for maintaining the confidentiality of your account and password.

3. Products & Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. URGPU reserves the right to correct any errors and to update product information at any time without prior notice.

All items are subject to availability. If a product becomes unavailable after ordering, we will notify you and issue a refund or replacement.

4. Prices & Payments

• All prices are displayed in USD (unless otherwise specified) and include applicable taxes where required.
• We accept major credit/debit cards, PayPal, and other secure payment methods.
• Payments are processed securely through trusted third-party gateways — we never store card details.
• URGPU reserves the right to change prices or promotions at any time.

5. Shipping & Delivery

We offer Free Standard Shipping (7–12 business days) and DHL Express Shipping (1–3 business days, $85) from our UK warehouse. We cover customs fees for shipments to Europe and the United States.

For full details, see our Shipping Policy.

6. Returns & Refunds

Customers may return eligible products within 14 days of delivery. Returned items must be in their original packaging and condition.

For full details, see our Return & Refund Policy.

7. Warranty

All products come with a limited warranty — 24 months for new items and 180 days for used or refurbished items. Warranty coverage applies to manufacturing or functional defects under normal use.

For details, visit our Warranty Policy.

8. Limitation of Liability

URGPU shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the product in question.

9. Privacy & Data Protection

We value your privacy and handle your data in accordance with applicable laws, including GDPR. For more information, please read our Privacy Policy.

10. Intellectual Property

All website content, including text, images, graphics, and logos, are the property of URGPU or its licensors and are protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited.

11. User Responsibilities

• Do not misuse our website, interfere with its operation, or attempt unauthorized access.
• Do not post false or misleading reviews or information.
• Use products safely and in accordance with manufacturer instructions.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes shall be handled by the courts of the UK, unless otherwise required by local consumer laws.

13. Updates to These Terms

URGPU reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on this page. Continued use of our website after changes means you accept the updated terms.

14. Contact Us

If you have questions about these Terms & Conditions, please contact our support team through the Contact Form.

Last updated: November 2025