Shipping Policy
Shipping Policy
We deliver fast, secure, and reliable shipments through our global logistics partner DHL Express, directly from our UK warehouse.
Shipping Overview
All orders are processed and shipped from the United Kingdom using DHL Express. We offer both free and express shipping options to fit your needs.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Free Standard Shipping | 7–12 business days | Free |
| Express Shipping (DHL Express) | 1–3 business days | $85 |
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Once shipped, you’ll receive a DHL tracking number to monitor your order in real-time.
- Deliveries are made Monday to Saturday, excluding public holidays.
Shipping Details
- Origin: United Kingdom
- Carrier: DHL Express
- Tracking: Available for every order upon dispatch
- Delivery Area: Europe, United States, and worldwide destinations
Customs & Import Taxes
URGPU covers all customs fees and import taxes for orders shipped to Europe and the United States.
For other countries, customs duties or import taxes may apply based on your location. If you’re unsure about your region, please contact us before ordering — our support team can confirm your customs details.
Delayed or Lost Shipments
If your order hasn’t arrived within the expected timeframe, check the latest status using your DHL tracking number. For further help, contact us through our Contact page — we’ll work directly with DHL to resolve it quickly.
Important Notes
- Delivery times are estimates and may vary depending on customs or courier conditions.
- All products are inspected and securely packaged before shipping.
- We recommend keeping your packaging until you’ve confirmed your item works properly.
For shipping or customs questions, please reach out to our team via the Contact Form.
